It’s true that with the right preparation, you can ensure success implementing an electronic health record. But any change can be stressful, and a sense of humor can go a long way toward keeping up morale during go-live.
That was certainly the case at Astor Services for Children & Families when they went live on the CareLogic Enterprise EHR last week. By all accounts, the project has been extremely successful. Dr. Suzanne Button, the director of clinical outcomes stopped by the Astor offices after a full day in the Bronx exclaiming, “Things have gone even better than we could have hoped.”
Dr. Button provided this drawing from her son, and asked that we place it on the wall of the project managers’ office as reminder of the successes experienced so far. That’s what we like to hear!
The Deeds family incident, in particular, highlighted a startling gap in the access to emergency mental health care. That family was doing all the right things and, presumably, had the health care coverage that the privileged ones of us have. The son was experiencing a mental health crisis, the family received an emergency custody order, but then there were no beds available in the area to give this young man the care he needed.
The recession has resulted in ever-deeper cuts to mental health care already operating on a shoestring budget. There may have been beds available but saved for “real” (re: physical health) emergencies, or there may have been a shortage of psychiatric professionals available to serve the young man’s needs – we don’t know exactly. But, can you imagine a person in this situation being turned away from emergency care if they were having a heart attack, for instance?
This tragedy is made even more poignant coming as it does near the 50th anniversary of the Community Mental Health Act and just days after the final parity rule was issued by the Obama administration.
Fully funding these initiatives will put us on the right path to equal access to mental health care. We can only hope true parity comes before even greater tragedy.
It has been quite a year for Nashville, and last night at the 2013 NEXT Awards, it was clear that this is just the beginning.
So many innovative, hard-working, wildly successful area companies were represented among the nominees, and we were honored to be recognized in our category, Technology Market Mover Company of the Year.
Our president and CEO David Klements spoke on camera on what a unique opportunity it is to do business in Nashville:
It’s such an exciting time to live and work in Nashville, and we can’t wait to see and be a part of what comes next. Big congrats to all of the nominees!
Two things are for certain at Qualifacts:
- If there’s a physical challenge event going on, you can count on us to be involved. From Muddy Buddy to Making Strides and everything in between, we’re in!
- We love community events in general, and our favorites go to benefit some great local behavioral health and human services organizations. See HERE, HERE and HERE.
Just this past weekend, Qualifacts sponsored an event that allowed us to combine those two things. The East Nash Dash is a four-mile race with all proceeds going toward Progress, an organization that supports adults with developmental disabilities and senior citizens in enjoying happy, healthy and safe lives.
Having fun as a team for a worthy cause: it’s the best of both worlds!
What do you do when you are evaluating and selecting a new electronic health record – or any software – system? If you’re like most providers, your answer centers around the features and functions of the software solution: “How will this EHR handle these specific scenarios in my agency?”
Functionality comparisons are a fine place to start, but with EHR implementation failure rates estimated between 20- and 50-percent, it is advisable to peer deeply into vendor implementation methodologies as well. Ask them, “How will you ensure we successfully implement the EHR?”
According to a recent article published in Behavioral Healthcare, the key to success is to root out problems and errors during the implementation phase through a series of use-case tests, developed by the vendor and provider, that certify system elements and processes – people, training, forms, data, software, databases – are all working together smoothly, with appropriate and accurate outputs from one process feeding into others.
As Qualifacts president and CEO David Klements says in the story, “If you test carefully before you go live, then the expectation is success. The go-live should be a non-event.”
After all, the best functionality in the world won’t do you a bit of good if you never get to use it.
Why do people with mental health issues live, on average, 25 fewer years than Americans overall?
“Individuals with mental illness often have co-morbid disorders that are not adequately treated, sometimes due to the individual’s poor self advocacy skills and at times due to a mental health provider’s reluctance to address physical health issues.”
Click HERE to read the complete article.
It’s important for healthcare providers – especially for those with mental health issues – to be able to treat the whole person, both mind and body, for better health and wellness. This integration of primary and behavioral healthcare may be just the solution to address the needs of this at-risk population.
The SAMHSA-HRSA Center for Integrated Health Solutions’ new infographic explores the problem and illustrates the impact on communities and individuals. Check it out:
It’s hard to believe that just a year ago we were looking for a way to gather together the significant Meaningful Use knowledge of our resident expert Mary Givens, and MUforBH.com was born!
Today, MUforBH is living up to its reputation as the most complete online source of news, information and commentary on meaningful use for behavioral health professionals. Mary and her team have helped the site’s 1,000+ subscribers and thousands more readers receive millions of dollars in incentive funds by providing the only education and consulting of its kind available to behavioral health and human services organizations.
We celebrated with Mary and her team – after another successful MU University! – with cupcakes, but we saved the real birthday present for you. Now through the end of the month, we are offering complimentary subscriptions to MUforBH through the end of the month. Sign up today!